Looking Beneath the Tip of the Iceberg: The Two-Sided Nature of Chatbots and Their Roles for Digital Feedback Exchange

Ruth Lechler, Emanuel Stöckli, Roman Rietsche, Falk Uebernickel
January, 2019
Cite
Type
Book section
Publication
Proceedings of the European Conference on Information Systems (ECIS)
Feedback_all Rietsche